Daraz PW Privacy Policy — How your information is protected

When you use Daraz PW, two types of information are collected — what you provide directly, and what is gathered automatically. No information is collected without a reason.

Daraz PW collects information in a number of ways. It is our responsibility to keep you informed about each method.

• Provided directly: Information you provide at registration, when updating your profile, or when contacting support.
• Automatically: While browsing the website, information such as your IP address and device details is collected automatically via cookies and log files.
• Payment processor: Confirmation data is received from the payment processor when transactions are made via bKash, Nagad, or Rocket.
• Game provider: Game result data is received from Evolution Gaming and other game providers solely to update your account.
• Verification Services: Third-party verification services may be used to confirm identity during the KYC process.

Daraz PW uses collected data only for the specific purposes it was gathered for. It is never used for unrelated purposes.

• Account Management: Sending login confirmations, password resets, and security alerts.
• Payment Processing: To process deposits and withdrawals quickly and accurately.
• Fraud prevention: To detect unusual transactions and keep your account secure.
• Responsible Gaming: Analysing playing patterns to offer assistance to members when needed.
• Service Improvement: To understand which features are used most and improve the platform accordingly.
• Legal Obligation: To comply with KYC and Anti-Money Laundering (AML) regulations.

Daraz PW does not sell your information to advertisers or use it for marketing purposes without your consent.

Daraz PW does not sell or rent your personal data to third parties. However, limited data may be shared in specific circumstances necessary for service delivery.

• Payment processor: bKash, Nagad, Rocket — only the information necessary to complete a transaction.
• Game Software Providers: Only the minimum data required to operate the games.
• KYC / Verification Services: Only relevant documents required for identity verification.
• Legal Authority: Upon a valid court order or a legitimate request from a regulatory authority.

Daraz PW uses industry-standard technology to keep your information secure. Protection is guaranteed not just in words, but through concrete technical measures.

• 256-bit SSL Encryption: All data exchanged between the website and your browser is encrypted. Bank-level security.
• Secure servers: Data servers are protected by both physical and digital security measures.
• Access controls: Only Daraz PW staff who require access to specific data are permitted to view it.
• Regular security audits: Regular penetration testing conducted by third-party cybersecurity specialists.
• Failed Login Detection: Your account is automatically locked after repeated incorrect password attempts.

Keep in mind, however, that no one can guarantee 100% security on the internet. Keeping your password private and enabling two-factor authentication are important steps in protecting your account.

Daraz PW uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.

Optional cookies can be disabled through your browser settings. However, disabling essential cookies may prevent certain features of the site from working properly.

Daraz PW believes you should have control over your own information. Below are the rights you hold.

To exercise these rights, email us at: [email protected] — You can write to us in Bengali and typically receive a response within 7 business days.

Daraz PW does not retain any information longer than necessary. As a general rule, data is held for as long as your account remains active. After account closure, financial and KYC data is kept for a maximum of 5 years to meet legal obligations.

• Account Information: For the duration your account is active, plus 3 years after closure.
• Transaction records: 5 years (legal obligation).
• Cookie Data: Session cookies — deleted when the browser is closed; persistent cookies — retained for up to 12 months.
• Support conversations: 2 years.
• Marketing Preferences: Immediately upon withdrawal of consent.

Daraz PW services are intended solely for individuals aged 18 and above. We do not knowingly collect information from minors. Age is verified at the time of registration.

If a parent or guardian believes their child has created an account on Daraz PW, please contact our support team immediately — we will take prompt action and delete all associated data.

Daraz PW may update this Privacy Policy from time to time. For major changes, you will be notified via your registered mobile number or email. For minor changes, the date at the top of the page will be updated.

Checking this page regularly will keep you informed of the latest policy. Continued use of the platform after any changes constitutes acceptance of the updated policy.